Shipping Policy
At Nityam Interio, we are committed to providing you with high-quality products and excellent customer service. To ensure a seamless shopping experience, we have established the following shipping and delivery policies:
Shipping Timelines
Order Processing
- Orders are typically processed within 1-2 business days from the date of purchase.
- Custom-made or personalized items may require additional processing time, and we will communicate these timelines to you during the order confirmation.
Shipping Methods
- We offer standard and expedited shipping options.
- Standard shipping generally takes 5-7 business days for delivery, while expedited shipping may take 2-4 business days. Exact delivery times may vary based on your location and the shipping carrier.
Delivery Tracking
Once your order is shipped, you will receive a confirmation email with tracking information. You can use this tracking number to monitor the delivery status of your order.
International Shipping
For international shipping inquiries, please contact our customer support.
Cancellation Policy
Cancellation Deadline
You may cancel your order free of charge within 24 hours of placing the order. After this window, cancellation requests may not be possible if the order has already been processed.
Cancellation Process
To cancel an order, please contact our customer support team at contactus@nityaminterio.com or call our support line at. Provide your order number and the reason for cancellation.
Refund Process
- If your cancellation request is made within the allowed time frame and the order has not yet been processed, you will receive a full refund to your original payment method.
- If the order has already been processed, you may be subject to a restocking fee or additional charges depending on the stage of processing.
Custom-Made Items
- Orders for custom-made or personalized items may not be eligible for cancellation once the production process has begun. Please consult with our customer support team for more details
Returns and Exchanges
- If you decide to return or exchange an item after receiving it, please refer to our Returns and Exchanges policy for further guidance.
We understand that circumstances can change, and we strive to accommodate your needs as much as possible. If you have any questions or need assistance, please do not hesitate to contact our customer support team. Your satisfaction is our priority.
Nityam Interio reserves the right to modify this shipping and cancellation policy as needed. Please check our website for the most up-to-date information.